Shipping Policy

Thank you for shopping with us! We strive to provide a smooth, timely, and transparent shipping experience for every customer. Below you’ll find everything you need to know about our shipping process.

1. Shipping Coverage

We currently offer shipping to:

  • All 50 states within the United States
  • Washington, D.C.
  • U.S. domestic P.O. Boxes (select carriers only)

Unfortunately, we do not currently ship to U.S. territories, APO/FPO/DPO addresses, or international locations.

2. Shipping Rates & Delivery Times

Order Total (USD) Shipping Cost Estimated Delivery Time
Over $200 FREE 3–5 business days
$200 or below $5.99 Flat Fee 3–5 business days 
  • No additional handling fees or hidden costs.
  • Free shipping is automatically applied at checkout on orders over $200 (after discounts, before tax).

3. Processing Time

  • Orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or holidays will be processed the next business day.
  • Once processed, you’ll receive a shipping confirmation email with tracking information.

4. Shipping Methods

We work with trusted carriers including:

  • USPS (United States Postal Service)
  • UPS 
  • FedEx 

The specific carrier is selected based on the fastest and most reliable delivery for your location and package size.

5. Delivery Issues & Delays

While most orders arrive on time, unexpected delays can occur due to:

  • Weather disruptions
  • Carrier network issues
  • Peak holiday seasons

We monitor shipping timelines closely and will keep you informed in case of any major delays. We appreciate your patience and understanding.

6. Address Accuracy

Please double-check your shipping address before placing your order. We are not responsible for delays or losses due to:

  • Incomplete or incorrect addresses
  • Shipping to an old or undeliverable address

If you notice an error, contact us immediately at contact@7oopsoh.com so we can attempt to correct it before shipping.

7. Tracking Your Order

Once your order ships, you will receive an email with your:

  • Carrier name
  • Tracking number
  • Estimated arrival date

You can track your package via the carrier’s website or by clicking the tracking link in your email.

8. Lost or Stolen Packages

If your tracking status shows "delivered" but you have not received the package:

  • First, check around your property and with neighbors.
  • Then contact the carrier for assistance.
  • If needed, please email us—we’ll do our best to help resolve the issue.

9. Questions or Concerns?

We're here to help! If you have questions about your order, shipping cost, delivery status, or anything else, feel free to reach out:

📧 Email: Contact@7oopsoh.com
📞 Customer Service Hours: Mon–Fri, 9:00 AM – 5:00 PM 

Thank you again for choosing us. We look forward to serving you!